A passenger on the Bhuj-Shalimar Express headed to the sleeper coach with a reserved seat only to find a scene of disarray and discomfort due to ticketless passengers crowding the space. Departing from Ahmedabad and destined for S5 coach, the passenger, alongside his family, faced an unexpected challenge: their reserved seats were occupied by unauthorized individuals. Unable to find their rightful place, they turned to social media in search of a remedy.
The passenger’s plea for help did not go unnoticed. Accompanied by visuals of the congestion, the complaint was directed towards the Minister of Railways and the Indian Railways’ official Twitter handles. The images depicted a capacious scene typically reserved for ticket holders now overwhelmed with the overflow of ticketless travelers. The post not only sought action but also served as a platform to amplify the frequency and severity of such occurrences on Indian trains. The message was clear: this unsanctioned use of reserved seating was an escalating issue that compromised the journey of legitimate passengers.
Stirring quite the reaction online, the post echoed the frustrations of many who had encountered similar adversities. The surge of ticketless passengers claiming seats as their own seems to have become a distressing norm. The comment section under the post was a testament to the collective discontent—an assortment of voices sharing their grievances, acknowledging that traveling by train, once a reliable option, has become fraught with problems. Despite the assurance of intervention from the Railway Seva, public sentiment remained skeptical, highlighting a greater need for effective solutions to restore the comfort and reliability of Indian Railways.